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Biosency
Bora band bracelet

A red light comes on, what should I do?

Home - FAQ - Bora band bracelet - A red light comes on, what should I do?

When a red light is displayed, it means that the Bora band is at fault.

We invite you to turn off Bora band and restart it.

If it still shows red, please contact Biosency support at support@biosency.com or 0800 910 073.

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The LEDs under the Bora band light up but no data is sent to the application, why?


Our helpdesk is at your disposal for any further information or assistance.

Contact customer service

13 Rue Claude Chappe - Bât. A Oxygène
35510 Cesson-Sévigné
FRANCE

0800 910 073 (FR) / (+33)2 21 65 70 01
support@biosency.com

Mentions légales

  • Privacy policy
  • Customer Quality Agreement
  • Personal data Protection Policy
  • Bora care security description
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  • Data Protection Annex
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  • GCU Bora connect® Admin

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