Complete FAQ

Bora connect
Does the patient have to open the Bora connect application regularly?
The patient inadvertently deleted the Bora connect app. How do I reinstall it?
Is remote monitoring interrupted when the patient receives phone calls on their smartphone?
Can I pair the Bora connect platform with our computer system?
Why does the Bora connect application request permission to access the position/geolocation of the patient's smartphone?
The display on Bora connect is not working, what can I do?
Bora band bracelet
Can the patient have an allergy to the Bora band?
How to put Bora band on the wrist?
On which wrist should the patient wear the bracelet?
When should I charge the Bora band?
Can the patient practice his sport activity with Bora band?
The LEDs under the Bora band are sometimes off, is this normal?
Why does the bracelet flash regularly?
What do the different indicator lights on the Bora band mean?
The flashing of Bora band disturbs the patient at night, what to do?
Bora band flashes blue more often than before, what to do?
A red light comes on, what should I do?
The LEDs under the Bora band light up but no data is sent to the application, why?
Bora band is on charge but it has stopped flashing. Is this normal?
Bora band displays a green flashing LED when turned on, is this normal?
Help Videos
Disinfect Bora band
Change the textile bracelet of Bora band
Understanding the Bora band indicator lights
Install Bora band on wrist
Switching on and off Bora band
Data and security
Do I have to have the patient sign a consent for use and processing of their data?
Who has access to patient data?
Is patient data protected?
There are fewer SpO2 measurements than for the other parameters, is this normal?
Only temperature and activity appear on the patient data while the Bora band is being worn. What to do?
Some SpO2 measurements are low, is this normal?
Skin temperature data is displayed, although the patient is not wearing the Bora band, is this normal?
Why don't some cardiorespiratory parameters show a measurement every 10 minutes?
The temperature is not displayed on the graphs and reports, what can I do?
Can I trigger a measurement manually?
How is the data from the Bora band acquired and transmitted?
Bora Box
Does the patient have to open the Bora connect application regularly from the Bora box?
Can I navigate on the Bora box as on a smartphone?
Installation of the Bora Care device
I don't receive my activation email for my Bora connect account. How to do it?
Can the patient view their data on other devices besides their smartphone?
Does the patient need to have a smartphone to use the Bora care device?
How to install Bora care (with Bora box) in a patient?
How to install Bora care (without Bora box) in a patient?
I don't receive my activation email for my Bora connect account. How to do it?
Uncategorized
Charger Bora band